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Sports Injury Physio is owned by ML Physio Ltd. (England No. 7434251) trading as Sports Injury Physio. Registered office: 4 Frederick Terrace, Frederick Place, Brighton, East Sussex, BN1 1AX

© 2019 by ML Physio Ltd.

How can online physiotherapy work?

For anyone who has ever visited a regular physiotherapy clinic, the idea of doing physiotherapy online may be a bit baffling. Is physiotherapy not all about “hands on” treatment? How can you diagnose and fix an injury without touching someone?

But have you ever asked your physio whom they go to when they’re injured? Most would answer “No one – I treat myself”. Most injuries can be self-treated as long as you have an accurate diagnosis and a sensible treatment plan - both of which I can easily provide via video call.


A massage may make you feel better for a while, but it won’t fix your injury. My clinical experience and the current research suggest that it’s the right mix of rest and exercise that will heal you in the long run.

Rest alone is not enough, as it leaves you with a weak area that can easily break down again. The same happens when you do the wrong exercises at the wrong time.

How to get an accurate diagnosis online


You may wonder why, with all the information available on the internet, physiotherapists are needed at all? Can’t I just use Google or an online symptom checker?

The problem is that pain in a specific area or structure can have several causes, which all require a different treatment approach. It takes a good few years of clinical experience to be able to distinguish between them. The internet may offer several self-diagnosis services, but a recent research study found online symptom checkers to be grossly inaccurate.

At Sports Injury Physio, I use my experience to provide you with a diagnosis via an in-depth consultation using Skype or any other video app that you prefer.

First, I’ll ask you to tell me about the circumstances under which you were injured as well as any factors that you feel may be contributing to your condition.

During the second part of the consultation I’ll guide you through a thorough physical examination, just like I would do if you consulted me in my regular clinic.

In most cases this information is enough to provide an accurate diagnosis. However, I may recommend further investigation (blood tests, MRI scans, x-rays etc.) if I suspect a more serious condition. For these, I can request a referral through your regular GP.

I then use all this information to create a custom treatment plan that fits around your daily life and training.

How the treatment works


The value of having access to an experienced sports physiotherapist is that I can help guide you through your recovery process so that you know when you should hold back and when you can push the boundaries a bit.

I’ll work out a detailed treatment plan for you, including videos of your exercises. In the last part of our video consultation I’ll ask you to perform the exercises to ensure that they’re appropriate for you. After the consultation I’ll e-mail you the plan, with links to the videos.

Your treatment plan may also include some self-taping or self-massage techniques. I can advise on the materials and equipment you’ll need for this.

Why not ask me if your condition is suitable for treatment online? If so and you want to go ahead, here’s what will happen:

The process

  1. Choose a consultation package.

  2. Pick a date and a time for your video consultation.

  3. Pay via PayPal (you can use your debit/credit card).

  4. We have our video consultation. I diagnose your injury and explain your treatment plan.

  5. I send you the written treatment plan with videos of exercises.

  6. Feel free to ask follow-up questions via email if necessary.